Warranty Team Lead - Data-Driven Claims Leader

PACCAR; Kirkland (WA); On-site; USD 77,700 - 116,200; Full time

Benefits offered by this job

401k with 5% company match

Fully funded pension plan

Comprehensive paid time off

Tuition reimbursement

Medical, dental, and vision plans

Flexible spending accounts

Paid disability programs

Life insurance

Job summary

PACCAR is hiring a Warranty Analyst Team Lead for its Warranty Team located in Kirkland, WA. This role involves supporting onboarding/training, providing top-notch service to customers, and analyzing warranty claims effectively.

The ideal candidate should have a 4-year degree and 3+ years of experience. Strong communication, negotiation skills, and proficiency in data processing tools like Snowflake and Tableau are necessary. The position offers competitive salary and comprehensive benefits.

Qualifications

• 3+ years of experience required.
• Ability to remain organized and meet deadlines in ambiguous situations.
• Comfortable processing large volumes of claims data.

Responsibilities

• Provide onboarding/training support for new employees.
• Support Dealers and Fleet Customers regularly.
• Analyze and process warranty claims per established guidelines.
• Serve as a subject matter expert for assigned responsibilities.

Skills

Strong communication skills

Negotiation skills

MS Word

Excel

PowerPoint

Tableau

Data processing

Education

4-year degree completed or in progress

Tools

Snowflake

Tableau

Job description

PACCAR is hiring a Warranty Analyst Team Lead for its Warranty Team located in Kirkland, WA. This role involves supporting onboarding/training, providing top-notch service to customers, and analyzing warranty claims effectively.

The ideal candidate should have a 4-year degree and 3+ years of experience. Strong communication, negotiation skills, and proficiency in data processing tools like Snowflake and Tableau are necessary. The position offers competitive salary and comprehensive benefits.