Operations Manager - 2nd Shift - Dubuque Distribution Center

Nordstrom, Inc.; Dubuque, Northern (IA, KY); Hybrid; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid time off

Life Insurance

Disability insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Dubuque, IA is seeking an Operations Manager for the 2nd shift to lead a team of about 20 warehouse associates and manage shift-level financials, cost, quality, and service performance.

You will drive continuous improvement and coordinate across shifts to ensure the distribution center runs as one cohesive operation. The role requires 5+ years of warehouse management experience, strong leadership, data-driven decision making, and hands-on use of warehouse management software.

Qualifications

• 5+ years of warehouse management experience.
• Proven CI experience with cost/service improvements.
• Strong leadership and people development skills.
• Experience with data-driven decision making.

Responsibilities

• Lead, coach, and develop a team of ~20 warehouse associates.
• Own shift-level financial results and budget monitoring.
• Drive continuous improvement through problem-solving and process ownership.
• Recruit, onboard, and train new team members.

Skills

Warehouse management

Data analysis

Leadership

CI / continuous improvement

Communication

Tools

Warehouse Management System (WMS)

Job description

Operations Manager - 2nd Shift - Dubuque Distribution Center### Operations Manager - 2nd Shift - Dubuque Distribution CenterApply: Dubuque, IA: Full time: Posted Today: R-876819## **Job Description**## Schedule - 2nd Shift: Monday-Friday, 3:00PM-11:30PM## ## About the roleThe Dubuque Distribution Center supports a high-volume, fast-moving supply chain operation with fluctuating seasonal demand, multiple product categories, and tight service-level expectations. The Operations Manager owns results for a shift of about 20 hourly employees and is accountable for the full operating picture — safety, quality, productivity, and cost — not just day-to-day supervision. This is a leadership role for someone ready to own outcomes, not just oversee a shift.## A day in the life* Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback* Own shift-level financial results — monitor budget, track variances, and take corrective action when metrics slip* Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination* Recruit, onboard, and train new team members to keep the team staffed and ready* Partner across shifts and departments to keep the building running as one operation, not four separate ones**You own this if you have...*** 5+ years of warehouse experience in a managerial role* Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality* Demonstrated capabilities in developing others and growing leadership competencies in their direct reports* Strong knowledge of warehousing Key Performance Indicators (KPIs)* Hands-on experience with warehouse management software and databases* Ability to analyze data and determine actions based on improvement opportunities* Excellent verbal and written communication skills **Pay Range Details**The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.$59,000.00 - $98,000.00 Annual**We’ve got you covered...**Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:* Medical/Vision, Dental, Retirement and Paid Time Away* Life Insurance and Disability* Merchandise Discount and EAP ResourcesThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\\_Overview\\_15\\_Full\\_Time\\_ES-US.pdf**A few more important points...**The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Nordstrom keeps job postings open for at least one day after the posting date. 2026 Nordstrom, Inc