Operations Manager - 1st Shift - Dubuque Distribution Center

Nordstrom; Dubuque (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement & PTO

Life Insurance

Disability insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom's Dubuque Distribution Center is seeking an Operations Manager to lead a team of about 20 hourly associates on a 1st shift (Mon-Fri, 6:00AM-2:30PM). You will own safety, quality, productivity, and cost, driving outcomes beyond supervision.

In this role you will coach and develop staff, monitor shift-level financial results, and guide continuous improvement through data-driven problem solving. Collaboration across shifts is essential.

Qualifications

• Minimum 5+ years of warehouse management experience.
• Ability to identify and implement continuous improvement actions.
• Proven capability to develop others and grow leadership.
• Strong knowledge of warehousing KPIs (key performance indicators).
• Hands-on experience with warehouse management software and databases.
• Ability to analyze data and translate into action.
• Excellent verbal and written communication skills.

Responsibilities

• Lead, coach, and develop a team of about 20 warehouse associates.
• Own shift-level financial results; monitor budget and variances.
• Drive continuous improvement through problem-solving and cross-shift coordination.
• Recruit, onboard, and train new team members.
• Partner across shifts and departments to keep the operation unified.

Skills

5+ years warehouse management

CI improvements

Developing leaders

Warehousing KPIs

WMS software

Data analysis for improvements

Verbal and written communication

Tools

Warehouse Management Software

Databases

Job description

Job Description

Schedule - 1st Shift: Monday-Friday, 6:00AM-2:30PM

About The Role

The Dubuque Distribution Center supports a high-volume, fast-moving supply chain operation with fluctuating seasonal demand, multiple product categories, and tight service-level expectations. The Operations Manager owns results for a shift of about 20 hourly employees and is accountable for the full operating picture — safety, quality, productivity, and cost — not just day-to-day supervision. This is a leadership role for someone ready to own outcomes, not just oversee a shift.

A day in the life

• Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback
• Own shift-level financial results — monitor budget, track variances, and take corrective action when metrics slip
• Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination
• Recruit, onboard, and train new team members to keep the team staffed and ready
• Partner across shifts and departments to keep the building running as one operation, not four separate ones

You own this if you have…

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands-on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Pay Range Details

$59,000.00 - $98,000.00 Annual

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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