Senior Warehouse Operations Manager | P&L & KPI Focus

CTDI; Flower Mound (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking an experienced Operations Manager to oversee day-to-day warehouse activities in Flower Mound, TX. You will coordinate receiving, storage, order fulfillment, and shipping while driving efficiency and ensuring adherence to SLAs.

The role requires managing budgets, leading teams, and reporting on KPIs. You will partner with logistics, procurement, and customer service to meet customer needs and maintain a safe, compliant work environment.

Qualifications

• Minimum 5+ years of leadership experience in a high-volume environment.
• Experience with P&L/budgets and cost control.
• Strong analytical and numerical skills to analyze data and drive decisions.
• Proven ability to work independently within a warehouse setting.
• Proficiency with warehouse management systems (WMS) and inventory software.
• Excellent communication and interpersonal skills; ability to lead across teams.
• Strong problem solving, decision making, and project management abilities.

Responsibilities

• Supervise daily warehouse activities including receiving, storage, order fulfillment, and shipping.
• Develop and implement policies to streamline workflow and improve productivity.
• Manage reports and daily P&L reporting; participate in daily P&L calls.
• Monitor inventory levels and optimize stock movements to reduce costs.
• Meet or exceed daily KPIs and report performance to stakeholders.
• Lead and motivate warehouse staff; provide training and feedback.
• Collaborate with logistics, procurement, and customer service to meet customer needs.
• Communicate with corporate and customers to ensure SLAs and resolve issues.
• Address employee concerns and maintain a positive work environment.
• Provide escalation support during shifts and coordinate with IT or networks for issues.
• Utilize WMS and analytics tools to track performance and generate reports.
• Ensure health and safety compliance and maintain a safe workplace.
• Perform other duties as required by the business.

Skills

Leadership

P&L management

Data analysis

Work independently

WMS

MS Office

Project management

OSHA knowledge

Education

Bachelor's degree preferred

Tools

WMS

UKG/Kronos

MS Office

Job description

CTDI is seeking an experienced Operations Manager to oversee day-to-day warehouse activities in Flower Mound, TX. You will coordinate receiving, storage, order fulfillment, and shipping while driving efficiency and ensuring adherence to SLAs.

The role requires managing budgets, leading teams, and reporting on KPIs. You will partner with logistics, procurement, and customer service to meet customer needs and maintain a safe, compliant work environment.