Senior Warehouse Operations Leader - Efficiency & Safety

Deutsche Post; Mississippi; On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain in the United States is seeking a Senior Operations Manager to oversee warehouse operations and lead a diverse team of Supervisors and indirect reports. You will implement efficient workflows, ensure safety and compliance, and drive continuous improvement to meet customer expectations.

You will partner with HR and site leadership on hiring, manage KPIs and reporting, and collaborate with cross-functional teams to fulfill orders accurately and on time.

Qualifications

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports.
• Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
• Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
• Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
• Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Skills

Leadership

Coaching

Team development

Process improvement

Safety awareness

KPI reporting

Cross-functional collaboration

Hiring support

Customer relationship

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain in the United States is seeking a Senior Operations Manager to oversee warehouse operations and lead a diverse team of Supervisors and indirect reports. You will implement efficient workflows, ensure safety and compliance, and drive continuous improvement to meet customer expectations.

You will partner with HR and site leadership on hiring, manage KPIs and reporting, and collaborate with cross-functional teams to fulfill orders accurately and on time.