Senior Warehouse Operations Manager: Lead, Optimize & Deliver

Deutsche Post; Stockbridge (GA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) to lead and optimize warehouse operations nationwide. You will guide a diverse team, implement efficient workflows, and ensure compliance with health and safety standards while driving cost reductions and productivity improvements.

With responsibility for KPI reporting and close collaboration with HR and cross-functional teams, you will help deliver superior customer service and support DHL’s reputation as a global

Qualifications

• Bachelor's degree or equivalent experience.
• 1+ years logistics industry experience.
• 2+ years supervisory or management experience.
• Experience with P&L management, objective setting, and project management.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
• Develop and implement efficient workflows, labor plan, standardize processes, and best practices to enhance productivity and reduce costs.
• Uphold health and safety regulations to foster a culture of safety awareness.
• Compile reports on KPIs including productivity and accuracy to support decision-making and continuous improvement.
• Promote open communication and collaboration among leadership and associates.
• Partner with HR and site leadership to ensure a comprehensive hiring process for Supervisors.
• Collaborate with cross-functional teams to fulfill customer orders promptly and accurately.
• Engage with customers to address concerns and drive exceptional customer satisfaction.

Skills

Leadership

Team development

Process optimization

KPI reporting

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) to lead and optimize warehouse operations nationwide. You will guide a diverse team, implement efficient workflows, and ensure compliance with health and safety standards while driving cost reductions and productivity improvements.

With responsibility for KPI reporting and close collaboration with HR and cross-functional teams, you will help deliver superior customer service and support DHL’s reputation as a global