Senior VP IT Quality & Payments Engineering Lead

Citi; Jersey City (NJ); On-site; USD 164,000 - 245,000; Full time

Job summary

Citi is seeking a senior Technology Quality professional to lead and mentor scrum teams within CitiDirect Payments. You will own a subset of programs, drive requirements, and partner with business and tech to deliver clean, testable stories and efficient validation flows.

The role emphasizes leadership, cross-team collaboration, and alignment with product owners to modernize the payments flow. You'll work on embedding AI tooling to capture and vet requirements, improve JIRA hygiene, and

Qualifications

• 10+ years of product ownership/BA/TPM/QA experience in financial industry.
• Extensive experience with JIRA and program tracking methodologies.
• Proven track record of leading successful software projects and mentoring team members.
• Excellent problem-solving skills and ability to navigate complex program challenges.
• Strong communication skills with the ability to understand technical concepts and discuss/guide discussions with technical and non-technical partners.

Responsibilities

• Provide project leadership and mentorship to scrum teams within CitiDirect Payments.
• Provide leadership for testing within CitiDirect Payments and partner with end to end testing team to ensure clean deliveries.
• Actively participate in requirements gathering and documentation of dependent teams.
• Own a subset of programs as a primary owner and ensure delivery from other groups.
• Lead the planning and execution of major development initiatives and projects.
• Oversee JIRA quality and ensure proper dates/JIRA hygiene is being followed.
• Drive the adoption of new tracking methods/use of AI to better capture requirements/manage tracking.
• Review options with AI to automate turning JIRA user stories into test cases.
• Ensure dashboards are up to date for product meetings and escalations are in place early.
• Ensure ingestion of committed JIRAs you are the primary owner for, as well as those owned by other TPMs with dependencies.
• Manage scrum masters to ensure clear discussions with dev teams and proper grooming of JIRAs.
• Partner with QA leads to define automation framework scope.
• Foster a culture of innovation, continuous learning, and knowledge sharing.

Skills

Product ownership

JIRA proficiency

Program management

Leadership

Communication

Problem-solving

Education

Bachelor’s degree

Master’s degree preferred

Tools

JIRA

TPM tools

Job description

Citi is seeking a senior Technology Quality professional to lead and mentor scrum teams within CitiDirect Payments. You will own a subset of programs, drive requirements, and partner with business and tech to deliver clean, testable stories and efficient validation flows.

The role emphasizes leadership, cross-team collaboration, and alignment with product owners to modernize the payments flow. You'll work on embedding AI tooling to capture and vet requirements, improve JIRA hygiene, and