Payments Modernization TPM | AI-Driven Testing Lead

Citi; Jersey City (NJ); On-site; USD 147,000 - 245,000; Full time

Benefits offered by this job

Incentives and benefits

Job summary

Citi is seeking an experienced technology product owner/TPM to lead CitiDirect Payments initiatives from Jersey City. You will drive requirements, coordinate cross-team collaboration, and mentor scrum teams to deliver high quality software enhancements in the payments domain.

The role emphasizes modernizing the validation layer for payments, testing framework upgrades, and leveraging AI to improve tracking and traceability across programs.

Qualifications

• 10+ years of product ownership/BA/TPM/QA experience in financial industry.
• Extensive experience with JIRA and program tracking methodologies.
• Proven track record leading software projects and mentoring team members.
• Excellent problem-solving skills and ability to navigate complex program challenges.
• Strong communication skills with the ability to discuss with technical and non-technical partners.

Responsibilities

• Provide project leadership and mentorship to scrum teams within CitiDirect Payments.
• Provide leadership for testing within CitiDirect Payments and partner with end to end testing team to ensure clean deliveries.
• Actively participate in requirements gathering and documentation of dependent teams.
• Lead the planning and execution of major development initiatives and projects.
• Oversee JIRA quality and ensure proper dates/JIRA hygiene is being followed.
• Drive the adoption of new tracking methods/use of AI to better capture requirements/manage tracking.
• Review options with AI to automate turning JIRA user stories into test cases.
• Ensure dashboards are up to date for product meetings and escalation handling.
• Ensure ingestion of committed JIRA items you are the primary owner for.
• Manage scrum masters to ensure clear discussions with dev teams and grooming of JIRAs.
• Partner with QA leads to define automation framework scope.
• Foster a culture of innovation, continuous learning, and knowledge sharing within the team.

Skills

Leadership

Communication

Financial industry knowledge

Education

Bachelor’s/University degree, Master’s degree preferred

Tools

JIRA

Job description

Citi is seeking an experienced technology product owner/TPM to lead CitiDirect Payments initiatives from Jersey City. You will drive requirements, coordinate cross-team collaboration, and mentor scrum teams to deliver high quality software enhancements in the payments domain.

The role emphasizes modernizing the validation layer for payments, testing framework upgrades, and leveraging AI to improve tracking and traceability across programs.