Senior VoIP & Unified Communications Engineer

Polk County; Bartow (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Polk County Information Technology Division seeks a Senior Telecommunications Network Specialist (Voice Engineer) to design, implement, and support enterprise VoIP and UC infrastructure. The role collaborates with IT leadership to ensure secure, reliable voice services and integration with collaboration platforms.

Responsibilities include managing dial plans, SIP trunks, voice policies, SBCs, gateways, and E911, with on-call support and travel as needed.

Qualifications

• Senior-level expertise in VoIP/UC network design and operation.
• Knowledge of SIP trunking, SBCs, gateways, and E911 integration.
• Experience with dial plan design and voice policies.
• On-call support and collaboration with IT leadership.

Responsibilities

• Design, implement, and support enterprise VoIP/UC infrastructure.
• Manage dial plans, SIP trunks, voice policies, SBCs and gateways.
• Oversee E911 configuration and compliance across platforms.
• Provide on-call support and travel as needed.
• Collaborate with IT leadership and cross-functional teams.

Skills

VoIP design

SIP

UC infrastructure

Voice security

Education

Bachelor's degree in CS/Telecom

Tools

SBCs

Gateways

E911 systems

Job description

Polk County Information Technology Division seeks a Senior Telecommunications Network Specialist (Voice Engineer) to design, implement, and support enterprise VoIP and UC infrastructure. The role collaborates with IT leadership and teams to ensure secure, reliable voice services and integration with collaboration platforms.

Responsibilities include managing dial plans, SIP trunks, voice policies, SBCs, gateways, and E911, with on-call support and travel as needed.