Senior Telecommunications Consultant — VoIP, SIP, UC Expert

Florida; Tallahassee (FL); On-site; USD 70,000 - 85,000; Full time

Job summary

Florida Department of Financial Services seeks a Telecommunications Consultant in Tallahassee. The role supports the Office of Information Technology, focusing on enterprise voice, SIP trunking, and distributed infrastructure.

Requires strong problem solving across complex telecom services. Responsibilities include ensuring continuity of communications, guiding staff, and coordinating with vendors and carriers.

Qualifications

• Five years of professional telecommunications experience, including enterprise voice systems and troubleshooting complex problems.
• Three years of VoIP telephone systems experience, including troubleshooting or admin duties.
• Proficiency in English.

Responsibilities

• Resolve highly complex hardware and software telecommunications problems in enterprise voice, SIP trunking, and mobile services.
• Lead lifecycle work, facility installations, and system records for SUNCOM and carrier services.
• Provide advanced technical guidance and develop standards, procedures, and restoration guides.

Skills

VoIP troubleshooting

Enterprise voice systems

SIP trunking

Call routing

Telecommunications

Mobile device management

Networking basics

Education

Bachelor's degree in computer related fields (Programming, CS or Engineering)

Job description

Florida Department of Financial Services seeks a Telecommunications Consultant in Tallahassee. The role supports the Office of Information Technology, focusing on enterprise voice, SIP trunking, and distributed infrastructure.

Requires strong problem solving across complex telecom services. Responsibilities include ensuring continuity of communications, guiding staff, and coordinating with vendors and carriers.