Senior VoIP Architect & Network Design Lead

University of California- Davis Health; Sacramento (CA); Hybrid; USD 95,000 - 188,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

Job summary

UC Davis Health seeks a Senior VoIP Engineer to lead Voice Services architecture, design, and deployment across new construction and renovations. You will provide technical leadership and coordinate with internal departments and external vendors.

The role emphasizes capacity planning, traffic engineering, and advanced troubleshooting of voice and data networks, with hybrid on-site/remote work and a competitive benefits package.

Qualifications

• Bachelor's degree in a related technical field or equivalent experience.
• 5+ years of technical experience with VoIP technologies.
• Advanced experience with large enterprise voice networks and Cisco VoIP products.

Responsibilities

• Voice Services Engineering and Design: lead architecture and design for voice solutions across UC Davis Health.
• Voice Services Implementation: deploy voice solutions during projects and renovations.
• Voice Services Monitoring and Troubleshooting: diagnose and resolve complex voice/network issues.

Skills

VoIP technologies

CUCM/UCCX/UCCE

Network engineering

Voice architecture

Project management

Requirements gathering

Complex troubleshooting

Communication skills

Team collaboration

Education

Bachelor's degree in related technical field

Tools

Cisco Call Manager (CUCM)

Cisco Unity

Cisco UCCX

Cisco UCCE

Calabrio/2Ring call center tools

Job description

UC Davis Health seeks a Senior VoIP Engineer to lead Voice Services architecture, design, and deployment across new construction and renovations. You will provide technical leadership and coordinate with internal departments and external vendors.

The role emphasizes capacity planning, traffic engineering, and advanced troubleshooting of voice and data networks, with hybrid on-site/remote work and a competitive benefits package.