Senior Vocera On-Prem Implementation Engineer

Stryker; Kalamazoo (MI); On-site; USD 78,000 - 168,000; Full time

Benefits offered by this job

Health insurance

Job summary

Stryker is seeking an Implementation Engineer to plan, architect, install, configure, test, and validate Vocera solutions in customer environments. You will integrate with external systems, train customer staff, and lead end-to-end testing while coordinating with cross-functional teams.

The role emphasizes HL7 integrations, VMware-based infrastructure, and secure handling of sensitive medical data in healthcare settings. On-site work in the United States is typical.

Qualifications

• Bachelor’s degree in Computer Science or related technical field.
• Minimum 2 years of relevant experience in a customer-facing technical services or support.
• Demonstrated ability with HL7 integrations or healthcare IT interoperability.
• Prior VMware vCenter experience in large production environments; working knowledge of blade servers, storage arrays, networking equipment.
• Experience with monitoring tools such as Nagios or Zabbix and configuration management tools like Ansible.

Responsibilities

• Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware.
• Transfer knowledge to the customer’s technical staff to enable maintenance of Vocera solutions; train system administrator and help desk staff.
• Create test plans, troubleshoot customer environments, and optimize performance of the Vocera system.
• Collaborate with clinical leads to collect workflow requirements and architect a database to meet clinical and technical needs.
• Coordinate activities with internal cross-functional teams.
• Communicate project status to stakeholders in a timely, clear manner.
• Observe security measures to safeguard information against accidental or unauthorized damage or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality.

Skills

Customer-facing experience

HL7 integrations

End-to-end testing focus

Education

Bachelor's in Computer Science or related technical field

Tools

VMware vCenter

Nagios

Zabbix

Ansible

Job description

Stryker is seeking an Implementation Engineer to plan, architect, install, configure, test, and validate Vocera solutions in customer environments. You will integrate with external systems, train customer staff, and lead end-to-end testing while coordinating with cross-functional teams.

The role emphasizes HL7 integrations, VMware-based infrastructure, and secure handling of sensitive medical data in healthcare settings. On-site work in the United States is typical.