Senior Implementation Engineer

Strykerdata; Kalamazoo (MI); On-site; USD 78,000 - 168,000; Full time

Benefits offered by this job

Health insurance

Job summary

Stryker is seeking an Implementation Engineer to plan, architect, install, configure, test, and validate Vocera solutions in customer environments. You will integrate with external systems, train customer staff, and lead end-to-end testing while coordinating with cross-functional teams.

The role emphasizes HL7 integrations, VMware-based infrastructure, and secure handling of sensitive medical data in healthcare settings. On-site work in the United States is typical.

Qualifications

• Bachelor’s degree in Computer Science or related technical field.
• Minimum 2 years of relevant experience in a customer-facing technical services or support.
• Demonstrated ability with HL7 integrations or healthcare IT interoperability.
• Prior VMware vCenter experience in large production environments; working knowledge of blade servers, storage arrays, networking equipment.
• Experience with monitoring tools such as Nagios or Zabbix and configuration management tools like Ansible.

Responsibilities

• Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware.
• Transfer knowledge to the customer’s technical staff to enable maintenance of Vocera solutions; train system administrator and help desk staff.
• Create test plans, troubleshoot customer environments, and optimize performance of the Vocera system.
• Collaborate with clinical leads to collect workflow requirements and architect a database to meet clinical and technical needs.
• Coordinate activities with internal cross-functional teams.
• Communicate project status to stakeholders in a timely, clear manner.
• Observe security measures to safeguard information against accidental or unauthorized damage or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality.

Skills

Customer-facing experience

HL7 integrations

End-to-end testing focus

Education

Bachelor's in Computer Science or related technical field

Tools

VMware vCenter

Nagios

Zabbix

Ansible

Job description

The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.

What you will do:

• Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware
• Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff
• Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system
• Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
• Coordinate activities effectively with internal cross functional teams
• Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
• Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
• Protect the security of medical or sensitive records to preserve their confidentiality

What you need:

Required

• Bachelors in Computer Science or related technical field
• Minimum 2 years of relevant experience in a customer-facing technical services or support

Preferred:

• Demonstrated ability with HL7 integrations or healthcare IT interoperability
• Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
• Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
• Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)
• Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
• Prior experience integrating nurse call and/or patient monitoring systems
• Ability to deploy technology in the healthcare market is highly desired

Posted Date: 11/05/2026 This role will be posted for a minimum of 3 days.

United States of America Pay Ranges:

• USN: $77,700 - $129,500 USD Annual
• US5: $81,600 - $136,000 USD Annual
• US10: $85,500 - $142,500 USD Annual
• US15: $89,400 - $148,900 USD Annual
• US20: $93,200 - $155,400 USD Annual
• US30: $101,000 - $168,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.