Senior Veterans Benefits Program Supervisor

Veterans Benefits Administration; Roanoke (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

The Veterans Benefits Administration in Roanoke, VA is seeking a Supervisory Veterans Service Representative (VSCM) to oversee claims processing and provide authoritative guidance on veteran benefits. You will lead a team, ensure quality, and drive program delivery for veterans, dependents, and beneficiaries.

Responsibilities include directing staffing, managing workloads, applying regulations, and coordinating with regional offices while ensuring compliance with security and disclosure

Qualifications

• Specialized experience in veteran benefits programs or VBA business lines.

Responsibilities

• Plans, organizes, coordinates, directs, and controls the work of the division.
• Directs staffing, placement, assignment, and training of division personnel to manage division workflow/productivity.
• Directs program activities for the delivery of VA benefit programs for veterans, their dependents, and beneficiaries.
• Exercises final authority for the full range of division's personnel actions.
• Ensures proficient resource utilization and quality of work performed and services rendered; writes/establishes policies and procedures within division.

Skills

Specialized experience in veteranbenef

Job description

The Veterans Benefits Administration in Roanoke, VA is seeking a Supervisory Veterans Service Representative (VSCM) to oversee claims processing and provide authoritative guidance on veteran benefits. You will lead a team, ensure quality, and drive program delivery for veterans, dependents, and beneficiaries.

Responsibilities include directing staffing, managing workloads, applying regulations, and coordinating with regional offices while ensuring compliance with security and disclosure