Veterans Benefits Advocate - Field Office

Commonwealth of VA Careers; Virginia; On-site; USD 62,000 - 68,000; Full time

Job summary

Commonwealth of Virginia - Department of Veterans Services in Quantico is hiring a Veterans Services Representative to advocate for and assist veterans and their dependents in eligibility and claims processing. You will educate veterans on services and benefits offered by the state and federal government and ensure they receive the benefits they deserve.

The role requires knowledge of veterans’ benefits regulations, experience with military communities, strong communication skills, and

Qualifications

• Knowledge of laws and regulations pertaining to veterans’ benefits.
• Experience with the military and/or military veteran communities.
• Ability to interpret complex laws and regulations and apply to casework.
• Ability to communicate effectively, orally and in writing.
• Customer service and public speaking skills.
• Some overnight travel and regular community outreach including some weekends or holidays is required.

Responsibilities

• Advocate for and assist veterans and dependents in eligibility and claims processes.
• Educate veterans on services and benefits offered by VA and the federal government.
• Serve veterans and families by ensuring they receive earned benefits and recognition.

Skills

Veterans benefits

Regulatory knowledge

Public speaking

Communication

Customer service

Military outreach

Job description

Commonwealth of Virginia - Department of Veterans Services in Quantico is hiring a Veterans Services Representative to advocate for and assist veterans and their dependents in eligibility and claims processing. You will educate veterans on services and benefits offered by the state and federal government and ensure they receive the benefits they deserve.

The role requires knowledge of veterans’ benefits regulations, experience with military communities, strong communication skills, and