Senior Veterans Benefits Team Lead & Coach

Veterans Benefits Administration

Milwaukee (WI)

In loco

USD 80.000 - 112.000

Tempo pieno

3 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

The Veterans Benefits Administration is seeking a Supervisory Veterans Service Representative (Coach) to lead the Benefits Eligibility Support Team (BEST). You will guide a staff delivering information, advice, and assistance on all types of Veterans benefits claims for Veterans and their dependents, including outreach to stakeholders.

The position emphasizes time-in-grade rules, training, and performance standards, with focus on accuracy, timeliness, and cost-effective resource use to achieve

Competenze

Must be able to interpret and apply federal regulations related to VA benefits.
Strong leadership and team supervision skills required.
Experience with performance metrics and outreach programs a plus.

Mansioni

Lead a team within BEST to provide information, advice, and assistance on Veterans benefit claims.
Ensure timely, accurate processing and high-quality customer service; meet performance indicators.
Coordinate outreach to stakeholders and ensure efficient use of resources.

Conoscenze

Team leadership

Communication

Regulatory interpretation

Descrizione del lavoro

The position emphasizes time-in-grade rules, training, and performance standards, with focus on accuracy, timeliness, and cost-effective resource use to achieve

Ottieni la revisione del curriculum gratis e riservata.

o trascina qui il file.