Senior Veterans Benefits Claims Lead

Veterans Benefits Administration; Milwaukee (WI); Híbrido; USD 90.000 - 110.000; Jornada completa

Descripción de la vacante

Veterans Benefits Administration in Milwaukee, WI seeks a Senior Supervisory Veterans Service Representative to lead claims processing teams and drive operational excellence in VA benefits programs.

The incumbent will coordinate daily operations, provide guidance to subordinates, and collaborate with external agencies to support veterans. A strong background in C&P and leadership is required.

Formación

• Specialized experience equivalent to GS-12 in VA's Compensation and Pension (C&P) Benefits Programs.
• Duties may require interpreting full range of federal, state, local laws and regulations and precedents.
• Experience performing technical assignments that affect the entire field of VA's C&P benefits programs.
• Volunteer experience may be credited toward qualification.

Responsabilidades

• Directs, plans, and assigns work priorities for subordinates, demonstrates expertise in all phases of claims processing, and has final technical authority over the final work product.
• Advises the division manager on daily operations to achieve VA benefits program goals.
• Liaises with government and non-government agencies to facilitate cooperative efforts benefiting veterans.
• Supervises personnel, reviews performance, addresses employee complaints, and initiates disciplinary actions as needed.
• Provides oversight when responding to inquiries and obtaining information to adjudicate claims.

Descripción del empleo

Veterans Benefits Administration in Milwaukee, WI seeks a Senior Supervisory Veterans Service Representative to lead claims processing teams and drive operational excellence in VA benefits programs.

The incumbent will coordinate daily operations, provide guidance to subordinates, and collaborate with external agencies to support veterans. A strong background in C&P and leadership is required.