Senior Vendor Success Manager, Consumer Electronics

Amazon Inc.

Seattle (WA)

On-site

USD 83,000 - 140,000

Full time

5 days ago
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Benefits offered by this job

Health insurance
Restricted stock units (RSUs)
401(k) matching
Paid time off

Job summary

Amazon.com Services LLC is seeking a Senior Customer Success Manager in Seattle to drive growth for Fortune 500 vendors on Amazon’s marketplace. You will shape vendor strategies, optimize catalog and operations, and deliver measurable results for partners and customers.

You will align with cross-functional teams, develop joint business plans, and leverage data to identify growth opportunities while ensuring high standards of operational excellence.

Qualifications

  • Experience leading vendor/customer success initiatives.
  • Ability to analyze large data sets and extract actionable insights.
  • Strong communication and cross-functional collaboration skills.

Responsibilities

  • Partner with vendors to develop strategic business plans driving growth and improving customer experience.
  • Analyze data trends to identify opportunities and provide actionable recommendations.
  • Lead promotional planning and catalog optimization to support performance.
  • Build collaborative relationships with internal teams and vendor partners.
  • Manage multiple projects while maintaining high operational standards.

Skills

Vendor management
Account management
Data analysis
Project management
Relationship management
Communication

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Amazon.com Services LLC is seeking a Senior Customer Success Manager in Seattle to drive growth for Fortune 500 vendors on Amazon’s marketplace. You will shape vendor strategies, optimize catalog and operations, and deliver measurable results for partners and customers.

You will align with cross-functional teams, develop joint business plans, and leverage data to identify growth opportunities while ensuring high standards of operational excellence.

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