Senior Vaccine Customer Specialist – Remote Territory Lead

Merck; Madison (WI); Remote; USD 106,000 - 167,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid holidays

Vacation

Sick days

Job summary

Merck & Co., Inc. is seeking a Vaccine Customer Representative to engage health care providers and systems, delivering education on vaccines and contract performance. The role focuses on optimizing immunization rates and patient outcomes across a defined geography.

You will collaborate with regional teams, manage customer inquiries, and use data to drive business results while aligning with CDC schedules and company policies.

Qualifications

• Bachelor's degree or higher with relevant sales experience.
• Ability to build trust with customers and demonstrate value in selling situations.
• Ability to analyze customer environments, markets and plan territory strategies.
• Strong communication and presentation skills.

Responsibilities

• Engage in balanced product sales presentations with health care providers and professionals.
• Provide vaccine management updates to address reimbursement, contracts and outcomes.
• Keep informed on scientific and market knowledge to inform customers.
• Use data to educate on contract performance and opportunities across the portfolio.
• Develop territory plans to improve immunization rates and maintain vaccine knowledge.

Skills

Account Planning

Adaptability

Market Analysis

Sales

Sales Presentations

Interpersonal Relationships

Contract Performance

Lead Generation

Immunizations

Pharmaceutical Sales Training

Sales Pipeline Management

Product Sales

Resilience Under Pressure

Sales Metrics

Sales Calls

Marketing Materials

Outcomes Research

Education

Bachelor's Degree with 3+ years Sales

High school diploma with 6+ years equivalent experience

Job description

Merck & Co., Inc. is seeking a Vaccine Customer Representative to engage health care providers and systems, delivering education on vaccines and contract performance. The role focuses on optimizing immunization rates and patient outcomes across a defined geography.

You will collaborate with regional teams, manage customer inquiries, and use data to drive business results while aligning with CDC schedules and company policies.