Senior Vaccine Customer Advocate (Remote)

Merck; Austin (TX); Remote; USD 106,000 - 167,000; Full time

Benefits offered by this job

Remote work

Job summary

Merck & Co., Inc. is seeking a Vaccine Customer Representative to support healthcare providers with clinical vaccine information, reimbursement details, and contract adherence.

The role serves as the primary contact within the assigned geography, coordinating with the broader customer team to maximize immunization outcomes. Ideal candidates will leverage strong relationship-building and data-driven insights to drive territory plans, improve patient outcomes, and ensure alignment with CDC

Qualifications

• Bachelor’s degree with 3+ years sales experience or high school diploma with 6+ years related experience.

Responsibilities

• Engage healthcare providers and health care professionals with balanced product presentations.
• Educate customers on vaccines, reimbursement information, and contract adherence.
• Lead quarterly business reviews to educate on contract performance and immunization initiatives.

Skills

Account Management

Sales

Customer Service

Communication

Relationship Building

Education

Bachelor’s degree

High school diploma with 6+ years experience

Job description

Merck & Co., Inc. is seeking a Vaccine Customer Representative to support healthcare providers with clinical vaccine information, reimbursement details, and contract adherence.

The role serves as the primary contact within the assigned geography, coordinating with the broader customer team to maximize immunization outcomes. Ideal candidates will leverage strong relationship-building and data-driven insights to drive territory plans, improve patient outcomes, and ensure alignment with CDC