Senior UX Designer — Figma for Call Center UX
Quantum Technologies. LLC
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Job summary
Quantum Technologies LLC is seeking an experienced UX Designer with strong expertise in Figma and user experience design for call center applications and customer service platforms. You will shape intuitive interfaces and work with product and engineering teams to translate complex workflows into clear, accessible designs.
The role requires 9+ years in UX/UI design, deep user research, wireframing, prototyping, and usability testing.
Qualifications
- 9+ years of UX/UI design experience.
- Strong hands-on experience with Figma.
- Experience designing UX for call center apps and customer service platforms.
- Expertise in user research, wireframing, prototyping, and usability testing.
- Experience creating user flows, journey maps, and interactive prototypes.
- Strong understanding of UX principles, design systems, and accessibility.
- Experience collaborating with product managers, developers, and business stakeholders.
- Ability to translate business requirements into user-friendly designs.
Responsibilities
- Design intuitive and user-friendly interfaces for call center applications.
- Develop wireframes, prototypes, and high-fidelity designs using Figma.
- Conduct user research and usability testing.
- Collaborate with cross-functional teams to deliver effective UX solutions.
- Improve customer and agent experience through user-centered design.
Skills
Tools
Job description
Quantum Technologies LLC is seeking an experienced UX Designer with strong expertise in Figma and user experience design for call center applications and customer service platforms. You will shape intuitive interfaces and work with product and engineering teams to translate complex workflows into clear, accessible designs.
The role requires 9+ years in UX/UI design, deep user research, wireframing, prototyping, and usability testing.
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