Senior UX Designer: Craft Customer-Centered Experiences

Fidelity; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Fidelity Investments seeks a Senior User Experience Designer to partner with product managers, researchers, engineers, and fellow designers. You will translate customer needs into simple, meaningful, scalable digital experiences across key journeys.

As part of a design team, you will lead efforts, synthesize research, prototype concepts, and deliver experiences that drive measurable value. You will influence product direction with a customer-centered approach.

Qualifications

• 4-6 years of experience required.
• A digital portfolio that can be reviewed virtually.
• Experience with user-centered design methods, including research synthesis, information architecture, interaction design, prototyping, and visual communication.
• Skilled at translating qualitative and quantitative insights into actionable design recommendations and can clearly articulate design rationale to a variety of audiences.
• Ability to work within design systems while identifying opportunities to improve and scale them.
• Curiosity and a drive for continuous learning and design excellence.

Responsibilities

• Lead design efforts across key customer journeys, uncovering insights through research and prototyping.
• Deliver intuitive experiences that balance customer needs, business goals, and technical constraints.
• Collaborate with product managers, researchers, engineers, and other designers to translate needs into scalable solutions.
• Influence product direction while championing customer-centered decision-making and innovation.

Skills

User-centered design

Portfolio review

Research synthesis

Information architecture

Prototyping

Visual communication

Cross-functional collaboration

Design systems

Job description

Fidelity Investments seeks a Senior User Experience Designer to partner with product managers, researchers, engineers, and fellow designers. You will translate customer needs into simple, meaningful, scalable digital experiences across key journeys.

As part of a design team, you will lead efforts, synthesize research, prototype concepts, and deliver experiences that drive measurable value. You will influence product direction with a customer-centered approach.