Senior UX Designer: AI-Driven Delivery Experience

Amazon; Bellevue (WA); On-site; USD 137,000 - 186,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Delivery Experience UX team is seeking a highly experienced UX Designer to lead end‑to‑end design for digital products, including self‑service tools, dashboards, and auditing interfaces.

You will translate field insights into clear interfaces, partner with product managers, engineers, and researchers, and explore AI opportunities to unlock innovation while simplifying complex workflows for operators.

Qualifications

• 7+ years of design experience with a strong end‑to‑end portfolio.
• Experience conducting usability studies and creating user personas/journeys.
• Ability to partner with product, engineering and research teams.
• Proven track record delivering complex, large‑scope design solutions.
• Experience designing AI‑powered solutions and applying AI in workflows.

Responsibilities

• Lead end‑to‑end UX design for digital products including dashboards and auditing interfaces.
• Evaluate design performance via user research and usability testing.
• Collaborate with product, engineering and leadership to align on strategy.
• Create wireframes, prototypes and specifications; iterate with constraints.
• Advocate for design decisions with supporting context and data.

Skills

UX design experience

Portfolio

User research

Stakeholder collaboration

Large-scale design

AI-powered design

Tools

Figma

Adobe CC

Job description

Amazon Delivery Experience UX team is seeking a highly experienced UX Designer to lead end‑to‑end design for digital products, including self‑service tools, dashboards, and auditing interfaces.

You will translate field insights into clear interfaces, partner with product managers, engineers, and researchers, and explore AI opportunities to unlock innovation while simplifying complex workflows for operators.