Senior Used Car Sales Leader | Drive Team & CSI Excellence

Central GMC of Norwood; Norwood (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Incentives and performance-based pay

Benefits package (health, dental)

Development opportunities

Employee discounts on vehicles, parts,

Paid vacations

Job summary

Central GMC Inc in Norwood, MA is seeking an experienced Used Car Sales Manager to lead the pre-owned vehicle sales team with energy and vision. You will oversee daily operations, Inspire your team, and drive customer satisfaction in a thriving dealership environment.

The role emphasizes leadership, strategic sales management, and a commitment to top-tier customer service within a fast-paced automotive setting. Competitive incentives and a comprehensive benefits package accompany the position.

Qualifications

• 5+ years of progressive sales experience in the automotive dealership industry, focusing on used vehicle sales.
• 1-2 years of management experience preferred, showing ability to lead and develop a sales team.
• Proven track record in used vehicle sales management with market knowledge and sales strategies.
• Experience maintaining a high Customer Satisfaction Index (CSI).
• Tech-savvy with proficiency in MS Office applications, computer software, and internet tools.

Responsibilities

• Hire, train, and manage the used car sales team, including scheduling and performance evaluations.
• Leverage extensive management experience to boost team performance and dealership growth.
• Elevate customer service and ensure top CSI through exceptional service.
• Demonstrate strong communication and leadership to inspire the team.
• Pursue continuous improvement to enhance dealership operations.
• Maintain professional appearance and demeanor as a leadership standard.
• Proactively solve problems and adapt to dealership needs.

Skills

Used vehicle sales

Sales leadership

Customer service

CSI management

MS Office / software

Tools

MS Office

Job description

Central GMC Inc in Norwood, MA is seeking an experienced Used Car Sales Manager to lead the pre-owned vehicle sales team with energy and vision. You will oversee daily operations, Inspire your team, and drive customer satisfaction in a thriving dealership environment.

The role emphasizes leadership, strategic sales management, and a commitment to top-tier customer service within a fast-paced automotive setting. Competitive incentives and a comprehensive benefits package accompany the position.