Senior Used Car Manager - Growth, Rewards, Leadership

Mazda; Urbana (IL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid training

Vacation time

Discounts on vehicles

Job summary

Ed Napleton Automotive Group in Urbana, IL is seeking a Used Car Manager to oversee all areas of the Used Car Department, including wholesale, retail, purchasing and marketing. This role leads a fast-paced team in a growing market.

You will hire and train sales staff, manage internet tools and campaigns, and ensure high standards for vehicle delivery while maintaining exceptional customer service.

Qualifications

• Used Car Sales Manager experience in automotive dealership.
• Excellent communication and customer service skills.
• Previous high-volume sales with high units per month preferred.
• 18+ years of age to comply with driving policy.

Responsibilities

• Experience with internet and retail tools such as V-auto and E-carlist.
• Hire, train and lead all used car sales associates.
• Handle and resolve customer issues promptly and professionally.
• Ensure high standards for vehicle delivery to customers.
• Ensure sales reps follow dealership policies.
• Excellent communication with customers, subordinates and management.
• Recondition vehicles and post photos online.

Skills

Leadership

Customer service

Communication

Retail sales

Tools

V-auto

E-carlist

Job description

Ed Napleton Automotive Group in Urbana, IL is seeking a Used Car Manager to oversee all areas of the Used Car Department, including wholesale, retail, purchasing and marketing. This role leads a fast-paced team in a growing market.

You will hire and train sales staff, manage internet tools and campaigns, and ensure high standards for vehicle delivery while maintaining exceptional customer service.