Automotive Used Car Manager

Napletonsmitsubishiofurbana; Urbana (IL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Vacation Time

Paid Training

Employee Discounts

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Used Car Manager to oversee the Used Car Department at Napleton Auto Park of Urbana. This role combines wholesale, retail, purchasing and marketing responsibilities to drive strong results.

As a key leader, you will hire and train staff, manage online listings, and ensure customer satisfaction. Excellent communication and leadership are essential in a fast-paced, high-volume dealership environment.

Qualifications

• Experience with internet and retail tools is required
• Ability to hire, train and effectively lead all used car sales associates
• Ability to handle and resolve customer issues or concerns promptly and professionally
• Ensure high standards are held for delivery of vehicles to customers
• Ensure that sales representatives always understand and follow dealership policies
• Excellent communication skills: communicate effectively with customers, subordinates and management
• Properly recondition vehicles and post photos online

Responsibilities

• Experience with internet and retail tools, IE: V-auto, E-carlist
• Ability to hire, train and effectively lead all used car sales associates
• Ability to handle and resolve customer issues or concerns promptly and professionally
• Ensure high standards are held for delivery of vehicles to customers
• Ensure that sales representatives always understand and follow dealership policies
• Excellent communication skills: ability to communicate effectively with customers; subordinates and other management
• Properly and efficiently reconditions vehicles and post photos online

Skills

Communication

Customer service

Leadership

Tools

V-auto

E-carlist

Job description

The Ed Napleton Automotive Group is looking for our next Used Car Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Auto Park of Urbana,, the Used Car Manager is responsible for managing all areas of the Used Car Department, including wholesale, retail, purchasing and marketing.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans $75,000-$120,000
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Experience with internet and retail tools, IE: V-auto, E-carlist
• Ability to hire, train and effectively lead all used car sales associates.
• Ability to handle and resolve customer issues or concerns promptly and professionally.
• Ensure high standards are held for delivery of vehicles to customers.
• Ensure that sales representatives always understand and follow dealership policies.
• Excellent communication skills: ability to communicate effectively with customers; subordinates and other management.
• Properly and efficiently reconditions vehicles and post photos online

Job Requirements:

• Automotive Dealership Used Car Sales Manager experience
• Excellent communication and customer service skills
• Previous high volume and producing high units per month preferred
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws