Senior Universal Banker: Growth, Leadership & Service

Salem Five Bank; Danvers (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) matching

Tuition reimbursement

Employee referral program

Job summary

Salem Five Bank in Danvers, MA is seeking a Universal Banker to grow the bank’s market share while delivering exceptional customer experiences. You will handle sales dialogue, referrals, and cross-sell opportunities, while also performing teller and basic banking duties.

You will need strong MS Office and digital banking skills, plus at least two years in retail or banking. The role expects high customer focus, teamwork, and knowledge of branch operations.

Qualifications

• High school diploma, or equivalent required.
• Two years’ experience in a retail or banking environment required.
• Salem Five universal bankers must be federally registered through the National Mortgage Licensing System (NMLS) and kept in good standing.

Responsibilities

• Identify sales opportunities and grow Salem Five’s market share.
• Uncover customer needs, offer solutions, and cross-sell products and services.
• Maintain branch operations knowledge including check cashing, deposits, account opening, and teller duties.
• Deliver an exceptional customer experience by building personal connections and recommending financial solutions.

Skills

Sales

Relationship building

Customer service

Digital banking

Education

High school diploma or equivalent

Tools

MS Office

Job description

Salem Five Bank in Danvers, MA is seeking a Universal Banker to grow the bank’s market share while delivering exceptional customer experiences. You will handle sales dialogue, referrals, and cross-sell opportunities, while also performing teller and basic banking duties.

You will need strong MS Office and digital banking skills, plus at least two years in retail or banking. The role expects high customer focus, teamwork, and knowledge of branch operations.