Senior Unified Communications Engineer - Hybrid (Nashville)
Creative Artists Agency
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Benefits offered by this job
Job summary
Creative Artists Agency seeks a Sr. Unified Communications Engineer to implement and sustain global UC services across on‑premises, hybrid, and cloud environments. You will handle Cisco UC technologies, Teams/Zoom/Webex, and partner with cross-functional teams for reliable, scalable communications.
You will mentor junior engineers, perform upgrades and migrations, and create runbooks and documentation to support production systems.
Qualifications
- 8+ years of hands-on Unified Communications engineering experience in a large enterprise or global environment.
- Expertise in Cisco Collaboration products and related voice services.
Responsibilities
- Implement, operate, maintain, and support enterprise-scale UC platforms across on-premises, hybrid, and cloud environments.
- Provide hands-on technical support for Cisco UC technologies and cloud communications platforms.
- Lead upgrades, migrations, and lifecycle refreshes with change-management processes.
- Develop monitoring, runbooks, and knowledge articles; mentor junior engineers.
Skills
Education
Tools
Job description
Creative Artists Agency seeks a Sr. Unified Communications Engineer to implement and sustain global UC services across on‑premises, hybrid, and cloud environments. You will handle Cisco UC technologies, Teams/Zoom/Webex, and partner with cross-functional teams for reliable, scalable communications.
You will mentor junior engineers, perform upgrades and migrations, and create runbooks and documentation to support production systems.
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