Unified Communications Engineer – IT Systems & Optimization

CHS Career Site

United States

On-site

USD 90,000 - 130,000

Full time

2 days ago

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Job summary

CHS Career Site is seeking a Technology Engineer in Unified Communications to design, implement, and optimize enterprise UC solutions. You will configure call paths, manage carrier processes, and support system upgrades while coordinating with cross-functional teams.

The role requires hands-on experience with Cisco Webex DI, CUCM, and Unity, plus a Bachelor’s degree in IT/CS/Software Eng and 3–5 years in related roles. On-site in Franklin, TN, with standard day shifts.

Qualifications

Bachelor's Degree in Information Technology, Computer Science, or Software Engineering; or the equivalent required.
3-5 years of experience in technology engineering, systems engineering, or enterprise IT support roles required.

Responsibilities

Configures and maintains enterprise technology solutions in alignment with business requirements and system standards.
Participates in system upgrades, patches, and integrations across enterprise technology platforms.
Troubleshoots and resolves moderate technical issues and escalates complex problems as appropriate.
Contributes to system design activities and maintains configuration and system management documentation.
Collaborates with business and technology stakeholders to translate functional requirements into technical solutions.
Supports system upgrades, replacements, and maintenance activities in accordance with established change management processes.