Senior Transportation Systems Program Manager

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager II for Transportation Engineering Systems (TESS) in Tempe, AZ. You will lead configuration changes across transportation platforms, manage milestones, and drive data-driven improvements.

Responsibilities include end-to-end design changes, root-cause analysis, automation, and analytics to optimize package flows. You will communicate with senior leaders, document SOPs and playbooks, and contribute to quarterly business reviews.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel skills (Pivot Tables, VLookUps) and SQL.
• Experience using data and metrics to drive improvements.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
• Track program milestones and communicate status to business leaders and stakeholders
• Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
• Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
• Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
• Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
• Document processes, standard operating procedures, and configuration playbooks for the team
• Contribute to additional doc writing such as QBR, MBR, and Lessons Learned.

Skills

Program management

Cross-functional leadership

Data-driven decision making

Advanced Excel

SQL

Tools

Excel pivot tables

SQL

Job description

Amazon is seeking a Program Manager II for Transportation Engineering Systems (TESS) in Tempe, AZ. You will lead configuration changes across transportation platforms, manage milestones, and drive data-driven improvements.

Responsibilities include end-to-end design changes, root-cause analysis, automation, and analytics to optimize package flows. You will communicate with senior leaders, document SOPs and playbooks, and contribute to quarterly business reviews.