Program Manager, Transportation Systems & Automation

Amazon; Nashville (TN); On-site; USD 50,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager on the Transportation Engineering Systems (TESS) team in Nashville to learn and optimize how transportation systems move packages. You will manage configuration changes, execute end-to-end network design, and build automation and analytics to drive data-based decisions.

You will collaborate with business leaders and cross-functional teams to ensure timely delivery, troubleshoot system errors, and document SOPs and playbooks for scalable operations.

Qualifications

• 2+ years of program or project management experience.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).
• Experience working in an analytical environment with cross-functional teams.
• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.

Responsibilities

• Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows.
• Track program milestones and communicate status to business leaders and stakeholders.
• Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery.
• Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes.
• Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy.
• Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making.
• Proactively identify and mitigate risks in system configurations before they impact customers.
• Document processes, standard operating procedures, and configuration playbooks for the team.

Skills

PM experience

Excel

Analytical environment

Cross-functional collaboration

Education

Bachelor's degree in supply chain, business, engineering, finance or related field

Tools

SQL

Job description

Amazon is seeking a Program Manager on the Transportation Engineering Systems (TESS) team in Nashville to learn and optimize how transportation systems move packages. You will manage configuration changes, execute end-to-end network design, and build automation and analytics to drive data-based decisions.

You will collaborate with business leaders and cross-functional teams to ensure timely delivery, troubleshoot system errors, and document SOPs and playbooks for scalable operations.