Senior Training Specialist, Learning & Development

Aumni; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Chase Travel in Plano, TX seeks a Senior Training Specialist to design and deliver instructor-led training that aligns with business goals.

You will apply adult learning principles, facilitate sessions, coach learners, and collaborate with SMEs across teams to ensure effective knowledge transfer and measurable outcomes.

The role requires strong communication, project management, and the ability to adapt training to varied styles, with some travel as needed.

Qualifications

• Bachelor’s degree in learning and development or education-related field with 2+ years in L&D, or 5+ years equivalent.
• Excellent verbal and written communication and facilitation.
• Ability to manage multiple projects with minimal supervision.
• Understanding of adult learning methodologies.
• Strong public speaking and training delivery.
• Proven collaboration across teams.
• Experience with Microsoft Office and LMS or training tools.

Responsibilities

• Demonstrate the ability to function independently and as part of a team with a positive attitude, strong work ethic, and commitment to excellence
• Demonstrate the necessary fundamental training concepts, including facilitation, instruction, and classroom management to ensure optimal learning
• Promote an active and engaged learning environment throughout the Training Department
• Work collaboratively across the organization to promote and provide information so that colleagues and contributors support objectives, understand needs, and take action
• Manage new hires according to company policies and procedures
• Coach and motivate employees to achieve optimal performance; provide developmental feedback to advisors during new hire and recurrent training
• Administer written and online knowledge checks and provide reports of participant performance
• Collaborate with leadership ensuring trainees are appropriately coached throughout their training program
• Hold learners accountable for performance expectations, with documented coaching to defined metrics
• Develop relationships with internal teams to identify changes in workflow or functions that may require new or revised training
• Perform other duties as assigned within the scope of responsibilities and requirements of the position

Skills

Adult learning

Facilitation

Coaching

Public speaking

Communication

Project management

Interpersonal skills

Time management

Self-management

Training delivery

Education

Bachelor’s degree in learning and development or education-related field

Tools

TravelPort+

Sabre

SharePoint

PowerPoint

Excel

Word

Job description

Chase Travel in Plano, TX seeks a Senior Training Specialist to design and deliver instructor-led training that aligns with business goals.

You will apply adult learning principles, facilitate sessions, coach learners, and collaborate with SMEs across teams to ensure effective knowledge transfer and measurable outcomes.

The role requires strong communication, project management, and the ability to adapt training to varied styles, with some travel as needed.