Senior Training Specialist — Cloud Software for Public Safety

Motorola Solutions Inc; Butlerville (IN); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Relocation Provided

Incentive Bonus Plans

Medical, Dental, Vision benefits

10 Paid Holidays

Employee Stock Purchase Plan

Job summary

Motorola Solutions is seeking a Training Specialist to deliver hands-on virtual and classroom instruction for CommandCentral software in the public safety sector. You will support ongoing technical/end-user training with focus on user experience, customer workflows, and quality of the training.

The role requires initiative, instructional experience, and adaptability to tailor training for end users to system admins.

Qualifications

• Teaching agency customers and staff on complex software products.
• Instructing virtual and on-site training for CommandCentral software.
• Documenting training materials and measuring knowledge transfer.
• Must be able to obtain background clearance for CJIS-compliant environments.

Responsibilities

• Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services
• Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations
• Presenting training using Zoom, Google Meet, Google Slides
• Managing communication with customer and internal stakeholders related to the project and training schedules
• Compile comprehensive training and technical documents, and course material for new and existing products or services
• Measure knowledge transfer and training effectiveness
• Operates under supervision from the CommandCentral Training Team Manager
• FAA Part 107 Remote Pilot Certification
• ~1+ years of experience working with Motorola Solutions Customer Software preferred
• ~3+ years of technical training experience preferred
• ~Travel requirements: frequent travel up to 50%, with domestic and occasional international travel requirements to meet business needs. This position is open to all US States remotely.

Skills

Training delivery

Public safety software

Virtual/in-person instruction

Stakeholder communication

Travel readiness

Education

High School Diploma or equivalent

Job description

Motorola Solutions is seeking a Training Specialist to deliver hands-on virtual and classroom instruction for CommandCentral software in the public safety sector. You will support ongoing technical/end-user training with focus on user experience, customer workflows, and quality of the training.

The role requires initiative, instructional experience, and adaptability to tailor training for end users to system admins.