Senior Cloud Training Specialist - Public Safety Software

Motorola Solutions Inc

Athens (GA)

Remote

USD 68,000 - 73,000

Full time

3 days ago
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Benefits offered by this job

Relocation Provided
Incentive Bonus Plans
Medical, Dental, Vision benefits
10 Paid Holidays
Employee Stock Purchase Plan

Job summary

Motorola Solutions seeks a Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within Global Education. You will support ongoing technical/end-user training, focusing on user experience and customer workflows for CommandCentral products.

The role requires tailoring sessions for varying levels, from end users to system administrators in the public safety environment.

Qualifications

  • Teaching agency customers and staff on complex software products.
  • Candidate should tailor instruction for varying student levels in public safety environments.
  • Experience with virtual and on-site training delivery.
  • Ability to communicate with customers and internal stakeholders on training schedules.
  • Create and maintain training documents and course materials.

Responsibilities

  • Teaching and instructing agency customers and staff on complex software products and services
  • Conducting virtual and/or on-site training for Motorola CommandCentral software and third-party integrations
  • Presenting training using Zoom, Google Meet, Google Slides
  • Managing communication with customer and internal stakeholders regarding project and training schedules
  • Compiling training documents and course material for products and services
  • Measuring knowledge transfer and training effectiveness
  • Operating under supervision from the CommandCentral Training Team Manager
  • CJIS background clearance compliance

Skills

Teaching
Public safety software
Virtual training
Communication
FAA Part 107 (Remote Pilot)

Education

High School Diploma or equivalent

Tools

Zoom
Google Meet
Google Slides

Job description

Motorola Solutions seeks a Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within Global Education. You will support ongoing technical/end-user training, focusing on user experience and customer workflows for CommandCentral products.

The role requires tailoring sessions for varying levels, from end users to system administrators in the public safety environment.

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