Senior Training Specialist, Public Safety Cloud (Remote)

Motorola Solutions

New Orleans (LA)

Hybrid

USD 68,000 - 73,000

Full time

6 days ago
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Benefits offered by this job

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off

Job summary

Motorola Solutions in the United States seeks a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within the CommandCentral Training Delivery Team.

You will support ongoing technical/end-user training and enhance the customer education experience for varying student levels, from end users to system administrators in the public safety sector. The role requires initiative, instructional experience, technical background, and the ability to

Qualifications

  • 3+ years of technical training experience preferred.
  • 3+ years of public safety experience preferred.
  • 1+ years of experience working with public safety products.
  • Must have a valid drivers license.

Responsibilities

  • Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services.
  • Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations.
  • Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides.
  • Completing department required reports within set standards and deadlines
  • Managing communication with customer and internal stakeholders related to the project and training schedules
  • Compile comprehensive training and technical documents, and course material for new and existing products or services
  • Measure knowledge transfer and training effectiveness
  • Operates under supervision from the CommandCentral Training Team Manager

Skills

Remote Pilot Certification (FAA Part 1

Job description

Motorola Solutions in the United States seeks a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within the CommandCentral Training Delivery Team.

You will support ongoing technical/end-user training and enhance the customer education experience for varying student levels, from end users to system administrators in the public safety sector. The role requires initiative, instructional experience, technical background, and the ability to

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