Senior Training Specialist, Cloud Software (Public Safety)

Motorola Solutions; Tallahassee (FL); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software in the Public Safety domain.

You will support ongoing technical and end-user training within Global Education, focusing on user experience, customer workflows, and quality of training for varying student levels from end users to system administrators. The ideal candidate will facilitate in-person and virtual classes, manage training materials, and collaborate with the

Qualifications

• FAA Part 107 Remote Pilot Certification.
• 3+ years of technical training experience.
• 3+ years of public safety experience.
• 1+ years of experience working with public safety products.
• 1+ years of experience working with Motorola Solutions Customer Software.

Responsibilities

• Teach agency customers and staff on use of complex software products and services.
• Conduct virtual and on-site training for Motorola CommandCentral software and third-party integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Complete department reports within set standards and deadlines.
• Manage communication with customers and internal stakeholders on training schedules.
• Create training and technical documents and course material for products or services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Skills

FAA Part 107 Remote PilotCertification

Motorola Solutions Software experience

Technical training experience

Public safety experience

Public safety products experience

Education

High School Diploma or equivalent

Job description

Motorola Solutions is seeking a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software in the Public Safety domain.

You will support ongoing technical and end-user training within Global Education, focusing on user experience, customer workflows, and quality of training for varying student levels from end users to system administrators. The ideal candidate will facilitate in-person and virtual classes, manage training materials, and collaborate with the