Senior Cloud Training Specialist – Public Safety

Motorola Solutions; Austin (TX); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software in the Public Safety domain.

The role emphasizes user experience, customer workflows, and high-quality training for learners from end users to system administrators. The role includes delivering training on CommandCentral software and integrations, utilizing Zoom/Google Meet, and producing course materials.

Qualifications

• FAA Part 107 Remote Pilot Certification is required.
• 3+ years of technical training experience preferred.
• 3+ years of public safety experience preferred.
• 1+ years of experience working with Motorola Solutions Customer Software preferred.
• 1+ years of experience working with public safety products.

Responsibilities

• Teach agency customers and staff on complex software products and services.
• Conduct virtual and on-site training for Motorola CommandCentral software and third-party integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Submit department reports within set standards and deadlines.
• Coordinate with customers and internal stakeholders on training schedules.
• Create training and technical documents and course materials.
• Assess knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Skills

FAA Part 107 Remote PilotCertification

Motorola Solutions software experience

Technical training experience

Public safety experience

Public safety products experience

Education

High School Diploma or equivalent

Job description

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software in the Public Safety domain.

The role emphasizes user experience, customer workflows, and high-quality training for learners from end users to system administrators. The role includes delivering training on CommandCentral software and integrations, utilizing Zoom/Google Meet, and producing course materials.