Senior Public Safety Software Trainer

Motorola Solutions Inc; Clayton (NC); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions invites a dynamic Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software technologies within the CommandCentral Training Delivery Team.

You will support ongoing technical/end-user training for the public safety sector, tailoring experiences for users from end-users to system administrators, in both in-person and remote settings. The role requires initiative, instructional experience, a technical background, and ability to adapt to

Qualifications

• 3+ years of technical training experience.
• 3+ years of public safety experience preferred.
• 1+ years of experience working with Motorola Solutions Customer Software preferred.

Responsibilities

• Teach agency customers and staff on complex software products and services.
• Conduct virtual and/or on-site training for CommandCentral software and third-party integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Complete required department reports within standards and deadlines.
• Manage communication with customers and internal stakeholders on schedules.
• Create training materials and course documentation for products or services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Skills

Technical training

Public safety experience

Motorola software experience

instructional delivery

Presentation

Education

High School Diploma or equivalent

Tools

Zoom

Google Meet

Google Slides

Job description

Motorola Solutions invites a dynamic Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software technologies within the CommandCentral Training Delivery Team.

You will support ongoing technical/end-user training for the public safety sector, tailoring experiences for users from end-users to system administrators, in both in-person and remote settings. The role requires initiative, instructional experience, a technical background, and ability to adapt to