Senior Training Specialist - Remote Public Safety Software

Motorola Solutions Inc; Wilmington (VT); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions in the United States is seeking a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software, focusing on user experience and customer workflows within the CommandCentral Training Delivery Team.

You will facilitate in-person and virtual classes, tailor content for end users to system admins, manage training materials, and measure knowledge transfer while collaborating with cross-functional teams.

Qualifications

• FAA Part 107 Remote Pilot Certification.
• 1+ years of experience working with Motorola Solutions Customer Software preferred.
• 3+ years of technical training experience preferred.
• 3+ years of public safety experience preferred.
• 1+ years of experience working with public safety products.

Responsibilities

• Teach agency customers and staff on the use of complex software products and services.
• Conduct virtual and/or on-site training for Motorola CommandCentral software and third-party integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Complete department required reports within standards and deadlines.
• Manage communication with customers and internal stakeholders regarding project and training schedules.
• Compile training and technical documents and course material for products or services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Skills

Remote Pilot Certification

Public safety experience

Education

High School Diploma or equivalent

Job description

Motorola Solutions in the United States is seeking a Sr. Training Specialist to deliver hands-on virtual and classroom instruction for Cloud software, focusing on user experience and customer workflows within the CommandCentral Training Delivery Team.

You will facilitate in-person and virtual classes, tailor content for end users to system admins, manage training materials, and measure knowledge transfer while collaborating with cross-functional teams.