Senior TPM for Enterprise R&D Programs (Remote)

CoLab; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Stock options

Unlimited vacation

401K matching

Health benefits

Job summary

CoLab is seeking a Technical Program Manager to drive the delivery of complex R&D outcomes for our largest enterprise customers. You will coordinate across Engineering, Product, and Success, maintain alignment with customer goals, and manage scoping to execution with an emphasis on agile practices.

In this role you’ll craft clear executive updates, surface risks early, and build trusted partnerships with customers and internal teams. Remote/Hybrid options are available within North America.

Qualifications

• 5+ years of experience in program management or customer-facing SaaS roles.
• Proven ability to lead complex, multi-stakeholder programs across technical and customer teams.
• Strong understanding of agile software development processes.
• Excellent written and verbal communication skills.
• Highly organized, proactive, and outcomes-driven.

Responsibilities

• Own end-to-end internal coordination of customer product deliverables across Product, Engineering, and Success, surfacing blockers and risk early
• Collaborate with Product Managers to ensure deliverables are fully scoped, resourced, and sequenced within the roadmap
• Partner with CSMs to align internal delivery timelines with customer expectations, identifying risks and dependencies to proactively problem solve
• Lead and operationalize the user acceptance testing (UAT) process, coordinating customer participation, success criteria, and timelines
• Collect, synthesize, and communicate post-delivery feedback to drive improvement and inform future roadmap decisions
• Define and track success metrics that align delivery milestones with customer value realization (ex: activation, first value, adoption)
• Build and manage tools and processes to track program scope, delivery status, risk, and decision history
• Create and own customer-facing communications including executive reviews around program updates, status, and scope changes to ensure messaging, tone, and cadence meet enterprise expectations

Skills

Program management

Customer-facing

Agile software development

Stakeholder communication

Cross-functional collaboration

Job description

CoLab is seeking a Technical Program Manager to drive the delivery of complex R&D outcomes for our largest enterprise customers. You will coordinate across Engineering, Product, and Success, maintain alignment with customer goals, and manage scoping to execution with an emphasis on agile practices.

In this role you’ll craft clear executive updates, surface risks early, and build trusted partnerships with customers and internal teams. Remote/Hybrid options are available within North America.