Senior TPM: AI Sales Tech & Enablement

Manulife

Boston (MA)

Hybrid

USD 92,000 - 160,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Dental benefits

401(k) plan

Paid time off

Job summary

John Hancock, a Manulife company, seeks a Senior Technical Program Manager to lead AI-powered sales capabilities and Salesforce modernization across distribution and sales technology transformation. You will coordinate across business, product, technology, data, security, and external partners to deliver mobile, web, and producer productivity solutions.

The role emphasizes cross-functional leadership, strong communication, and the ability to manage complex programs with ambiguity and regulatory

Qualifications

3-5 years of technical program management expertise in related field.
3+ years delivering technology solutions in the life insurance industry with AI exposure.
Familiarity with life insurance regulatory concepts and product change impacts.
Excellent organizational and problem-solving abilities.
Ability to manage budgets and provide regular financial forecasts for labor and non-labor expenses.
Familiarity with AI concepts, governance, and deployment.
Applied generative AI delivery using LLMs, prompts, RAG, and governance.

Responsibilities

Overseeing the SDLC for initiatives supporting Insurance priorities.
Deliver technology solutions within scope, budget, and schedule with regulatory readiness.
Lead Salesforce modernization and AI-enabled sales capabilities initiatives.