Senior TPM - AI-Driven Platform & Reliability Lead

Ramp; United States; Remote; USD 130,000 - 180,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Medical, dental & vision insurance (US

One Medical membership (US)

401(k) with employer match

Fertility HRA (up to $10,000/year)

Parental leave: up to 16 weeks

Relocation coverage to NYC or SF

Job summary

Ramp is seeking a Technical Program Manager to coordinate large-scale engineering programs across multiple teams and to bring AI tooling insights to improve software development and delivery. This hands-on role offers executive visibility and direct impact on Ramp’s engineering scalability.

You will connect platform and product teams, drive alignment with roadmaps, and strengthen incident response and program practices across the organization.

Qualifications

• 5+ years of technical program management experience, ideally in a high-growth startup.
• Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development.
• The ability to execute directly while improving how the broader team works.
• A track record of building trust quickly and working effectively across teams.
• A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
• Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early.
• Experience leading cross-functional programs toward ambitious goals with urgency and ownership.

Responsibilities

• Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response.
• Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution.
• Own programs from scoping and kickoff through delivery, measurement, and retrospective.
• Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals.
• Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization.
• Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn.
• Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices.

Job description

Ramp is seeking a Technical Program Manager to coordinate large-scale engineering programs across multiple teams and to bring AI tooling insights to improve software development and delivery. This hands-on role offers executive visibility and direct impact on Ramp’s engineering scalability.

You will connect platform and product teams, drive alignment with roadmaps, and strengthen incident response and program practices across the organization.