Technical Program Manager

Ramp; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Ramp is seeking a Technical Program Manager who operates at the intersection of engineering, product, and business. This role involves leading large-scale technical programs, owning the engineering incident response program, and ensuring high-quality execution across projects.

Ideal candidates will have 5+ years of TPM experience, strong AI fluency, and a background in a technical field. You will collaborate closely with engineering and product teams to drive strategic projects and enhance operational standards.

Qualifications

• 5+ years of Technical Program Management experience.
• Ability to work effectively across teams.
• Experience in a high-growth startup environment is preferred.

Responsibilities

• Lead large-scale technical programs across engineering and adjacent teams.
• Own Ramp's incident response program and improve processes.
• Collaborate with engineering leaders to define technical roadmaps.

Skills

Technical Program Management

AI Fluency

Cross-functional Leadership

Relationship Building

Technical Background

Education

BA/BS in a technical or analytical field

Tools

AI tools (Cursor, Claude Code)

Job description

Requirements

• We're looking for a Technical Program Manager who can operate at the intersection of engineering, product, and business — someone deeply technical, trusted instinctively by engineers, and sharp enough to drive clarity and momentum across complex, cross-functional programs
• We're looking for someone who is energized by complexity, deeply curious about what AI can unlock for engineering teams, and eager to apply it hands‑on in their work
• You should be someone who experiments with AI tools regularly, thinks about how they change the way software gets built, and brings that perspective into how you run programs
• 5+ years of TPM experience, ideally in a high‑growth startup environment
• Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day‑to‑day work, not just aware of them
• Ability to operate as both executor and leader. You're the person who does the work and raises the bar for how it gets done
• Proven ability to earn trust quickly and become the person teams want to confide in — this is a relationship‑driven role as much as an execution one
• BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)
• Proven ability to lead small, cross‑functional teams toward ambitious goals with urgency and agency
• (Desirable) Experience building programs at high‑rigor, fast‑moving companies
• (Desirable) Background as a software engineer or technical founder
• (Desirable) Familiarity with how LLM‑based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them

What the job involves

• This is a high‑agency role with real executive visibility and direct impact on how Ramp's engineering organization scales
• Lead large‑scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
• Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
• Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high‑quality execution of projects in an effective manner
• Own programs end‑to‑end: from scoping and kickoff through delivery, observability, and retrospective
• Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
• Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
• Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run