Senior Tier II Onsite IT Technician – Network & Support

Next IT; Kalamazoo (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Next IT in Kalamazoo, Michigan, is searching for a skilled technical support professional to work with clients to evaluate and resolve technical issues. The ideal candidate will have a minimum of 4 years of experience and a solid understanding of system configuration and network troubleshooting.

This position involves analyzing and implementing system changes to enhance performance. A valid driver’s license is required, and candidates must be able to pass a criminal background check.

Qualifications

• Minimum of 4 years of experience in technical support.
• Ability to evaluate and solve technical problems.
• Must hold a valid driver’s license.

Responsibilities

• Evaluate existing systems and user needs.
• Analyze, design, recommend, and implement system changes.
• Support internal and external networks.

Skills

Computer Support

Network troubleshooting

System configuration

Client evaluation

Education

MCSA, MCITP, CCNA, VCP

Job description

Next IT in Kalamazoo, Michigan, is searching for a skilled technical support professional to work with clients to evaluate and resolve technical issues. The ideal candidate will have a minimum of 4 years of experience and a solid understanding of system configuration and network troubleshooting.

This position involves analyzing and implementing system changes to enhance performance. A valid driver’s license is required, and candidates must be able to pass a criminal background check.