Tier II Onsite Technican

Next IT; Kalamazoo (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Next IT in Kalamazoo, Michigan, is searching for a skilled technical support professional to work with clients to evaluate and resolve technical issues. The ideal candidate will have a minimum of 4 years of experience and a solid understanding of system configuration and network troubleshooting.

This position involves analyzing and implementing system changes to enhance performance. A valid driver’s license is required, and candidates must be able to pass a criminal background check.

Qualifications

• Minimum of 4 years of experience in technical support.
• Ability to evaluate and solve technical problems.
• Must hold a valid driver’s license.

Responsibilities

• Evaluate existing systems and user needs.
• Analyze, design, recommend, and implement system changes.
• Support internal and external networks.

Skills

Computer Support

Network troubleshooting

System configuration

Client evaluation

Education

MCSA, MCITP, CCNA, VCP

Job description

NeXt I.T. offers Computer Support that will put an end to all of your technology worries. Offering service to businesses in Muskegon, Grand Rapids, Norton Shores, Sturgis and the Michiana area, we deliver strategic Computer Support solutions that will help your business stay ahead of the game.

With Web Design and Managed IT Services developed just for your business, you can rest easy knowing you’ve made a long-term investment. Get proactive IT support you can count on, no matter what.

Job Description

Works with clients to evaluate and solve technical problems. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance. Recommends upgrades, patches, and new applications and equipment.

Qualifications

• MCSA, MCITP, CCNA, VCP
• 4+ YR EXPERIENCE
• VALID DRIVER’S LICENSE

Additional Information

Must be able to pass criminal background check.