Senior Teller Supervisor & Team Leader

stbancorp; Camp Hill (Cumberland County); On-site; USD 42,000 - 58,000; Full time

Job summary

STBancorp in Camp Hill, PA is seeking a Branch Customer Service Supervisor to lead the front-line team and manage daily customer transactions.

The role emphasizes maintaining service standards, training staff, balancing operations, and supporting sales and branch goals.

Candidates should have experience in banking operations, strong interpersonal skills, and the ability to work flexible hours.

Qualifications

• Requires a high school diploma or equivalent plus specialized training or a two-year degree.
• Two to five years of general business experience with 1-2 years supervisory experience preferred.
• Experience with branch operations and customer service standards.

Responsibilities

• Operates a customer service window delivering exceptional service.
• Provides training and direction for other representatives.
• Supervises teller staff and ensures front-line compliance.
• Maintains vault cash levels and branch reporting.

Skills

Customer service

Leadership

Training

Sales

Education

High school diploma or equivalent

Two-year degree preferred

Job description

STBancorp in Camp Hill, PA is seeking a Branch Customer Service Supervisor to lead the front-line team and manage daily customer transactions.

The role emphasizes maintaining service standards, training staff, balancing operations, and supporting sales and branch goals.

Candidates should have experience in banking operations, strong interpersonal skills, and the ability to work flexible hours.