Teller Supervisor & Branch Training Lead

S&T Bank; Pittsburgh (Allegheny County); Hybrid; USD 26,000 - 51,000; Full time

Job summary

S&T Bank is seeking a Head Teller Supervisor at the Penn Hills branch. The role focuses on leading customer service operations, supervising frontline staff, and ensuring accurate cash handling and policy adherence.

The incumbent will train Tellers, coach sales activities, and support branch leadership to meet service and sales goals. The position requires a high school diploma or equivalent, plus additional training or a two-year degree, and 2–5 years of business experience with 1–2 years in

Qualifications

• Requires high school diploma or equivalent, plus specialized training or a two-year degree.
• Two to five years of general business experience, one to two years of supervisory experience preferred.
• Successful completion of the retail training program required.

Responsibilities

• Oversees branch customer service functions and staff in collaboration with the Branch Manager.
• Supervises Teller staff, trains onboarding and mentoring of new Tellers.
• Coaches frontline sales team on systems, policies, and fraud prevention.
• Ensures accurate office settlement and vault/cash handling procedures.
• Maintains branch reporting and supports branch goals and service standards.

Skills

Leadership

Customer service

Training

Supervisory

Education

High school diploma

Two-year degree

Job description

S&T Bank is seeking a Head Teller Supervisor at the Penn Hills branch. The role focuses on leading customer service operations, supervising frontline staff, and ensuring accurate cash handling and policy adherence.

The incumbent will train Tellers, coach sales activities, and support branch leadership to meet service and sales goals. The position requires a high school diploma or equivalent, plus additional training or a two-year degree, and 2–5 years of business experience with 1–2 years in