Senior Teller & Customer Solutions Specialist

Eastern Bank; Lynn (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Total Rewards benefits

Medical/dental/vision insurance

Job summary

Easter n Bank in Lynn, MA seeks a reliable teller to process deposits, cash checks, and handle loan payments while delivering excellent customer service. The role includes identifying customer needs and referring leads to platform staff, with opportunities to act in a supervisory capacity as needed.

The position supports a fast-paced banking environment, emphasizing accuracy, compliance, and teamwork within the Total Rewards benefits package. Experience in teller roles is preferred.

Qualifications

• Must have strong customer service skills.
• Experience handling cash and daily transactions.
• Able to communicate clearly and verify information with customers.

Responsibilities

• Process deposits and withdrawals with accuracy and receipts.
• Cash checks for customers and non-customers; record transactions.
• Handle loan payments and credit card cash advances; record and balance.
• Identify customer needs and refer leads to appropriate platform staff.
• Support teller supervisor duties and cover ATM custodian tasks when needed.

Skills

Customer service

Cash handling

Communication skills

Supervisory potential

Education

High school diploma or equivalent

Job description

Easter n Bank in Lynn, MA seeks a reliable teller to process deposits, cash checks, and handle loan payments while delivering excellent customer service. The role includes identifying customer needs and referring leads to platform staff, with opportunities to act in a supervisory capacity as needed.

The position supports a fast-paced banking environment, emphasizing accuracy, compliance, and teamwork within the Total Rewards benefits package. Experience in teller roles is preferred.