Customer-Driven Teller: Build Relationships

Beacon Bank; Southwick (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Beacon Bank in Southwick, MA is seeking a friendly Teller to provide outstanding customer service while processing financial transactions accurately. You will promote Beacon Bank’s products and services and support digital banking engagement in a busy branch environment.

The role requires cash handling experience, strong communication, and the ability to work Saturdays and travel to nearby offices as needed. This position offers a non-exempt, full-time schedule with competitive wages.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending products and services.
• Assist customers with digital banking services and refer convenient options.
• Process financial transactions accurately and balance cash drawer daily.

Skills

Interpersonal skills

Customer-focused

Communication skills

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Southwick, MA is seeking a friendly Teller to provide outstanding customer service while processing financial transactions accurately. You will promote Beacon Bank’s products and services and support digital banking engagement in a busy branch environment.

The role requires cash handling experience, strong communication, and the ability to work Saturdays and travel to nearby offices as needed. This position offers a non-exempt, full-time schedule with competitive wages.