Senior Teller & Client Solutions Leader

KeyCorp; Lebanon (OR); On-site; USD 26,000 - 34,000; Full time

Job summary

KeyCorp in Lebanon, Oregon, is seeking a Lead Teller to provide exceptional client service and act as the primary troubleshooter for teller and client service needs. You will coach tellers, manage scheduling, and help transition clients to bankers for deeper financial conversations.

The role emphasizes sales through financial wellness education, branch compliance, and effective operations. Weekend shifts may be required.

Qualifications

• Strong customer service and relationship-building abilities.
• Proven cash handling and accuracy.
• Experience leading and coaching teams in a branch.
• Knowledge of bank products and cross-selling opportunities.

Responsibilities

• Deliver exceptional client service and resolve issues.
• Coach tellers and manage teller line duties.
• Identify financial wellness opportunities and refer to bankers.
• Ensure branch compliance with regulatory and security procedures.

Skills

Customer service

Cash handling

Team leadership

Sales skills

Financial products knowledge

Education

High School Diploma or GED

Job description

KeyCorp in Lebanon, Oregon, is seeking a Lead Teller to provide exceptional client service and act as the primary troubleshooter for teller and client service needs. You will coach tellers, manage scheduling, and help transition clients to bankers for deeper financial conversations.

The role emphasizes sales through financial wellness education, branch compliance, and effective operations. Weekend shifts may be required.